FAQ: Moving Services by Pack&Go
At Pack&Go, we understand that moving can bring up many questions. To help you feel prepared, we’ve compiled a list of frequently asked questions (FAQs) for our four main services: Local Moving, Packing and Storage, Long-Distance Moving, and Turnkey Services.
Local Moving Services
What areas do you serve for local moving?
We serve Oklahoma, Arkansas, Texas, and Kansas.
What is included in the local moving service?
Our service includes packing, loading, transport, unloading, and unpacking.
How are local moving costs calculated?
Costs are calculated based on an hourly rate, including labor and truck usage.
Is there a minimum time requirement for local moves?
Yes, there is a minimum of 2 hours required for all local moves.
Do you offer packing supplies?
Yes, we provide boxes, packing paper, bubble wrap, and tape.
Can you disassemble and reassemble furniture?
Yes, we offer furniture disassembly and reassembly services.
Do you provide insurance for local moves?
Yes, we offer basic coverage and additional insurance options.
How far in advance should I schedule my move?
We recommend scheduling at least 2-4 weeks in advance.
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You can reschedule by contacting us as soon as possible.
What if I need to change my moving date?
You can reschedule by contacting us as soon as possible.
Do you offer same-day moving services?
Yes, subject to availability.
Are there any items you cannot move?
We do not move hazardous materials, pets, or perishable items.
How do you handle fragile items?
We use special packing techniques and materials to protect fragile items.
Can you move large or awkward items?
Yes, we have the equipment and expertise to move large items like pianos and pool tables.
What measures do you take for COVID-19?
We follow all health guidelines to ensure the safety of our clients and staff.
How do I get a quote for a local move?
Visit our homepage or call us at (866) 311-18-88 for a free estimate.
Packing and Storage Services
What packing services do you offer?
We offer full-service packing, partial packing, and packing supplies.
Can I pack my own items?
Yes, you can choose to pack some or all items yourself.
What materials do you use for packing?
We use high-quality boxes, bubble wrap, packing paper, and padding.
How are fragile items packed?
Fragile items are wrapped individually and packed with extra cushioning.
Do you label boxes?
Yes, we label all boxes clearly for easy identification.
How do you handle large items?
Large items are disassembled if necessary and packed securely.
What are your storage options?
We offer short-term and long-term storage in climate-controlled units.
Is storage secure?
Yes, our storage facilities have 24/7 security and monitoring.
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You can reschedule by contacting us as soon as possible.
Can I access my items in storage?
Yes, you can access your items with prior notice.
How much does storage cost?
Storage costs depend on the size and duration of storage.
Do you provide insurance for stored items?
Yes, we offer insurance options for stored items.
Can you store large items?
Yes, we can store large items such as furniture and appliances.
What if I need storage last minute?
We can accommodate last-minute storage needs based on availability.
How do I prepare items for storage?
We can provide guidelines or handle the preparation for you.
How do I get a quote for packing and storage?
Visit our homepage or call us at (866) 311-18-88 for a free estimate.
Long-Distance Moving Services
What states do you serve for long-distance moves?
We serve moves to and from Oklahoma, Arkansas, Texas, and Kansas.
How are long-distance moving costs calculated?
Costs are based on the distance and volume/weight of the items.
What is included in the long-distance moving service?
Services include packing, loading, transport, unloading, and unpacking.
Do you offer tracking for long-distance moves?
Yes, we provide updates and tracking throughout the move.
What type of insurance is available
We offer basic coverage and full-value protection options.
How long does a long-distance move take?
Move duration depends on the distance and size of the move.
Can you move vehicles long-distance?
Yes, we offer vehicle transport services.
What if my new home isn't ready yet?
We offer storage solutions until your new home is ready.
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You can reschedule by contacting us as soon as possible.
Do you handle international moves?
Currently, we specialize in domestic long-distance moves.
How do you protect furniture during long-distance moves?
Furniture is disassembled, wrapped, and padded for protection.
What if my items arrive damaged?
We handle claims promptly and provide reimbursement as per the insurance policy.
Can you move specialty items long-distance?
Yes, we can move items like pianos, artwork, and antiques.
How far in advance should I book a long-distance move?
We recommend booking at least 4-6 weeks in advance.
What payment methods do you accept for long-distance moves?
We accept credit cards, wire transfers, PayPal, Venmo, and Zelle.
How do I get a quote for a long-distance move?
Visit our homepage or call us at (866) 311-18-88 for a free estimate.
Turnkey Moving Services
What are turnkey moving services?
Turnkey services cover all aspects of the move from start to finish.
What is included in turnkey moving services?
Services include planning, packing, transport, unpacking, and setup.
How do you plan a turnkey move?
We start with a consultation to create a customized moving plan.
Do you handle all types of moves with turnkey services?
Yes, we handle residential, commercial, local, and long-distance moves.
Is furniture disassembly included in turnkey services?
Yes, disassembly and reassembly are included.
How do you ensure the safety of belongings?
We use professional packing techniques and secure transport methods.
Is furniture disassembly included in turnkey services?
Yes, disassembly and reassembly are included.
How do you handle specialty items in turnkey moves?
Specialty items are packed and transported with extra care.
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You can reschedule by contacting us as soon as possible.
What if my new home isn't ready yet?
We offer secure storage solutions until your new home is ready.
How do you charge for turnkey moving services?
Charges are based on a comprehensive estimate covering all services.
Do you provide insurance for stored items?
Yes, we offer insurance options for stored items.
What if I need to reschedule my move?
You can reschedule by contacting us as soon as possible.
Do you offer insurance for turnkey moves?
Yes, we provide basic coverage and additional insurance options.
How long does a turnkey move take?
Duration depends on the complexity and distance of the move.
How do I get a quote for turnkey moving services?
Visit our homepage or call us at (866) 311-18-88 for a free estimate.
Contact Us for More Information
For more details on any of our services, visit our homepage or fill out our form to get a free quote today!
Contact Us:
Phone: (866) 311-18-88
Email: info@usapackandgo.com
Website: Pack&Go